Bespoke Beginnings: The Evolution of Suited & Booted with Dillon and Michael - Built Different

In this engaging episode, Steven, Dillon, and Michael discuss the intricacies of their tailoring business, Suited and Booted, highlighting the importance of authentic relationships and customer service. They share insights into managing client expectations, maintaining a high standard of personalized service, and the strategic importance of partnerships for brand growth. The conversation also delves into personal development, overcoming business challenges, and growth strategies for expanding their tailoring business both locally and internationally. The guests reflect on their journey, sharing stories of challenges, successes, and future aspirations, providing a comprehensive look at what it takes to run a premium tailoring brand.

 

The Suited and Booted Website: https://suitedbooted.com/

 

Dillon's LinkedIn: https://www.linkedin.com/in/dillon-arthur-4a5b7a12a/?originalSubdomain=uk

 

Michael's LinkedIn: https://www.linkedin.com/in/michael-dixon-aa6713a3/?originalSubdomain=uk

 

Timestamps:

 

00:00 Introduction and Initial Banter

00:15 Discussing YouTube Views and Editing

01:13 Comfort in Shared Experiences

01:21 Marketing and Reels

02:32 Insights on Success and Confidence

03:05 Business Partners and Pedestals

04:59 Football and Passion

08:09 Golf and Clutch Performers

09:39 Starting the Podcast Properly

10:58 Suits and Business in Dubai

16:25 Customer Service Philosophy

32:21 Podcast Highlights and Identity Shifts

33:21 Growing Up in a Family Business

34:29 Lessons from Business Failures

36:11 The Beauty in Pain and Personal Growth

38:53 Embracing Vulnerability and New Challenges

41:14 The Importance of Strategic Partnerships

46:58 Launching the Glasgow Store

53:58 Networking and Social Batteries

01:02:50 Future Plans and Expansion

01:06:41 Conclusion and Gratitude